FAQs

What is the door policy?

Our policy at Omeara is to allow only those 18 years of age or over on the premises. The only exceptions are certain ticketed events at which we will allow those over the age of 16 to attend. At these events, those under the age of 18 will be restricted to the use of our music venue only.

Do I need to bring ID?

Entry will only be granted to those who present one of the following forms of accepted identification:

- Passport
- European Union photocard driving license
- Ministry of Defence identity card
- PASS Card with hologram
- National Identity Card issued by a European Member State, Norway, Iceland, Liechtenstein or Switzerland
- Biometric Immigration Document

Can I check my coat/bag?

Our cloakroom operates during gigs, events, club nights and throughout the day and charges £2 per item (coat, jacket or small bag).

We operate a policy of not allowing large bags (anything bigger than a handbag) into the music venue for safety and security purposes. We recommend that any large bags or items are not brought with you to the venue, as these will need to go into the cloakroom.

Aerosols and liquids will also not be permitted into the music venue for security purposes.

Can I bring food and drink into Omeara?

Only food and drink purchased on site (i.e. anywhere in Flat Iron Square) will be allowed into Omeara Cantina. No items of food or drink purchased externally will be permitted into the music venue.

I require special mobility access for an event.

Please send your request in advance of the event to info@omearalondon.com or call 020 3179 2900 – we will be happy to assist in every way possible.

Where are show times listed?

Please check the Events Page and our social media channels for show times on the day of the event. Don’t forget that you can come and enjoy pre-show food and drinks at Omeara Cantina.

Can I buy a ticket on the day of the show?

Tickets will only be sold at the door on the day of the event if it is not sold out. Please check our website, social media channels or alternatively call us on 020 3179 2900 to find out more.

Do you collect lost property?

Should anything have been lost or left behind while at Omeara please contact info@omearalondon.com or call 020 3179 2900.

I would like to submit a complaint about my time at Omeara.

Should you have an issue or complaint, please contact info@omearalondon.com and a member of management will get back to you within 48 hours.

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