ACCESSIBILITY AT OMEARA
Omeara is proud to welcome everyone of all abilities and, as a venue, we’ll always do our best to accommodate any guests with hearing, visual or hidden impairments, as well as customers who are less mobile.
For safety, and to ensure we’re able to offer a consistent and elevated experience for all guests, all shows announced after October 1st 2021 will have a designated ticket allocation for wheelchair users.
Where possible, wheelchair users should purchase a ticket from this allocation - made available alongside general access tickets - and follow the instructions from SEE Tickets to apply for a complimentary PA Ticket (if required).
Omeara is wheelchair accessible throughout, and includes an accessible toilet in the venue.
COMPANION / PERSONAL ASSISTANT (PA) TICKETS
Non-wheelchair users who wish to apply for a complimentary Personal Assistant (PA) Ticket should first purchase a standard ticket via general on-sale. After purchasing a ticket non-wheelchair customers should then contact us to arrange a PA Ticket.
• To receive a complimentary PA Ticket you will be required to provide one of the following accepted forms of documentation, either a: CEA Card, Access Card, Hynt Card, Blue Badge, Disability Living Allowance, Attendance Allowance or Personal Independence Payment.
• Companion/PA Tickets are unavailable to purchase, however access customers will need to have purchased a general access ticket for themselves before applying. We are unable to refund general access tickets purchased for companions / PAs.
• Companion/PA Tickets are provided on the expectation that companion/PA’s are willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.
NON-VISIBLE ACCESS REQUIREMENTS
If you have a non-visible access requirement which you would like us to accommodate for, please get in touch with our reservations team who will be happy to assist.
Smoke machines, strobe lighting and lasers may be used during some performances. Anyone affected by these should bear this in mind.
Depending on the type of event, assistant dogs may be allowed into the venue. If you wish to bring an assistant dog, please get in touch with us to arrange in advance.
Omeara’s address is: 6 O’Meara St, London, SE1 1TE. Our closest stations are London Bridge and Borough Station, which are both a five minute walk from the venue. The 344, 381, N343 and N381 buses also stop nearby on Southwark St.
All stations provide step-free access, plus local bus routes operate a low-floor service and/or have a ramp available for wheelchair users.
No parking is available at the venue, however there are nearby drop-off points, as well as a late-night taxi rank close to the venue. The closest parking is a nearby NCP multi-storey car park, located a nine minute walk away. The address of this is: Kipling St, London, SE1 3RU.
For general enquiries, or further access questions, please do not hesitate to contact us via email at [email protected] and a member of our team will get back to you as soon as possible.
Where possible, please allow plenty of time between contacting us and the event you’re attending. Our general office hours are: Monday - Friday, 9.30am - 6pm.